📜 CTX™ Store Policies

🚚 Shipping Policy

Worldwide Shipping Available
We proudly offer global shipping to provide our customers with easy access to our products, no matter where they are located.

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Shipping Time: Estimated delivery time is 5–12 business days depending on your location.

  • Shipping Costs: Shipping charges are calculated at checkout based on the destination.

  • Tracking Information: You will receive a tracking number once your order has been dispatched.

  • Customs & Duties: International shipments may be subject to customs duties and taxes. The customer is responsible for any additional charges upon delivery.

🔄 Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help!

  • 30-Day Return Window: You have 30 days from the date of delivery to return your item.

  • Eligibility: To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.

  • Refund Process: Once we receive your returned item, we will inspect it and notify you about the status of your refund.

  • Non-Refundable Items: Certain items such as personalized products, opened electronics, and gift cards cannot be returned.

🔒 Privacy Policy

We take your privacy seriously and are committed to safeguarding your personal information.

  • Information Collection: We collect personal data such as your name, address, email, and payment details only for processing your orders and enhancing your shopping experience.

  • Data Protection: All sensitive information is encrypted and stored securely.

  • Cookies: We use cookies to track your preferences, improve our website experience, and offer personalized content.

  • Third-Party Sharing: We do not sell or rent your personal information to third parties. Your data is used exclusively for order fulfillment and customer support.

📜 Terms of Service

By using our website, you agree to the following terms:

  • Order Accuracy: You are responsible for providing correct and complete information when placing an order.

  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account and password.

  • Product Information: We strive to provide accurate product descriptions, but we do not guarantee the accuracy of all information.

  • Liability: CTX™ is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

⚖️ Terms & Conditions for Sales

  • Pricing: All prices are subject to change without notice. We reserve the right to correct any errors in pricing.

  • Payment Methods: We accept major credit cards, PayPal, and other secure payment methods.

  • Order Cancellations: Orders may be canceled before they are shipped. Once shipped, orders cannot be canceled.